1-debt-reduction.com

Banglalink to truly report

Internship Survey

On

" Factors Influencing Customer

Fulfillment of Banglalink. ”

Posted to

Dr . Abdur Rab

Professor, School of Business

Submitted simply by

Md. Letras Patoary

ID- 082-116-030

Cellular no- 0167 307 ninety six 58

E-mail: mdmusa. [email protected] com

Date of distribution: May 18, 2013

North South College or university

" Elements Influencing Consumer

Satisfaction of Banglalink. ”

Internship Record

On

" Factors Influencing Customer

Satisfaction of Banglalink. ”

Posted to

Doctor Abdur Rab

Professor, School of Organization

Submitted by simply

Md. Nspiracion Patoary

ID- 082-116-030

Mobile phone no- 0167 307 ninety six 58

Email-based: mdmusa. [email protected] com

Particular date of submitter: May 18, 2013

North South College or university

Letter of Transmittal

May well 18, 2013

Dr . Abdur Rab

Professor

School of Business

North South College or university

Bashundhara, Dhaka -1213

Subject: Submission of Internship Report.

Dear Sir,

I am truly happy to complete the internships report within the topic of " Factors Influencing Customer Satisfaction of Banglalink. ”. I have gathered what I believe to be the most complete info and tactical tools obtainable.

I tried out my better to complete the report from this very brief time and with the top quality of your requirement. I wish the report will meet the expectations and standards. I seriously appreciate this kind of internship project as it allowed me to to learn about the phone system industry and the operation. My spouse and i sincerely hope that you are going to appreciate the report. I have appreciated working on this report and also have learnt a lot.

Sincerely,

____________________

Md. Musa Patoary

(082 116 030)

Declaration

This report has become prepared by me personally for Dr . Abdur Rab as to match the requirement of SHUTTLE BUS 498 course in Springtime 2013 session. I hereby declare that no part of this record has been replicated from another source and have been submitted elsewhere by me or somebody else.

____________________

Maryland. Musa Patoary

(082 116 030)

ACKNOWLEDGEMENTS

First of all let us thank and express our heartfelt honor to Luminous Creator, Jahve. Obviously following I would like to thank my personal honorable teachers Dr . Abdur Rab, Mentor, School of Business, North South School, Dhaka. Without his kind assistance, it could not become possible for me personally to prepare this kind of report. Undoubtedly, this task would assist in future career, thus organizing this statement has offered me a superb moral boost and assurance. I once again thank my personal faculty to get devoting his precious time and knowledge to help me correctly prepare this report. Up coming we would like to thank Mister. S. Meters. Mizbah-Ul-Islam, Manager, Marketing of ‗Orascom Phone system Bangladesh Ltd. (Banglalink)‘ for his excellent support to provide in depth information about the company. The full experience is very precious for me personally that it will show a route way inside my own lifespan. I would like to provide special thanks to Quazi Nafees Ahmed, Director, Recruitment Division, HRD, Banglalink and Tanzina Kabir, Manager, Recruitment Section, HRD who may have given myself the opportunity to have the internship through this organization. In addition they helped by providing all important information about the company. I wish to express my personal deep perception of gratitude to my friends, Omar Sakib Ahmed, Tanvir Shawon, Sun-drenched Zoro and Shane Azom Rony for useful ideas and assistance, which helped me in completing the job work, over time.

Needless to note that I had got a lot of the information relating to my study from the people who filled my own survey questionnaire. So I might also like to thank the respondents whom filled the questionnaire and gave me a few essential advice. Special as a result of my MOTHER to give myself the opportunity to will give you results comfortably at home. She has presented me a audio environment to accomplish my job. I as well thanks to my own Sister who paid my personal internet invoice and that‘s why I had developed internet access in just about any time. Finally, I would like expressing my ardent thanks to my beloved good friends, my colleagues and all surrounding people for...

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